In Becoming a Contagious Christian, Bill Hybels and Mark Mittelberg tell this story:
"A newly promoted colonel had moved into a makeshift office during the Gulf War. He was just getting unpacked when out of the corner of his eye, he noticed a private with a toolbox coming his way.
Wanting to seem important, he grabbed the phone: 'Yes, General Schwarzkopf. Of course, I think that's an excellent plan.' He continued: 'You've got my support on it. Thanks for checking with me. Let's touch base again soon, Norm, Goodbye.'
'And what can I do for you?' He asked the private.
'Uhhh, I'm just here to hook up your phone.'" - Ron Willoughby, Augusta, GA